Oku Health, LLC d/b/a Oku Acupuncture & Herbs acknowledges and respects the privacy of users of the okuhealth.com web Site (“web Site”). This Privacy Policy sets forth the information collection, use, storage, and disclosure practices applicable to the web Site. By using our web Site, or registering with us, you are confirming that you have read, understand, and agree to the Privacy Policy. If you do not agree with our Privacy Policy, please do not use our web Site.
We reserve the right to modify and update the Privacy Policy on an as needed basis, and will post notice of any such modifications on the web Site. You can review our most recent Privacy Policy. If you use the web Site after any such modification or update to the Privacy Policy, you consent to those modifications or updates. Modifications will not be applied retroactively.
Personal Data We Collect
If you register with us in order to receive our newsletter, we will collect your email address.
If you contact us using our web Site contact form, we will collect your first name, last name, email address, and any personally identifiable information you provide in your message, including telephone number, address, or other personally identifiable information.
Computer Data We Collect
Additionally, Oku Health, LLC. d/b/a Oku Acupuncture & Herbs automatically collects certain non-personal computer or device-related information from visitors to the web Site, including the operating system (e.g. Mac OS, iOS, Windows, Android), the visitor’s IP address, and the web browser (e.g. Safari, Firefox, Chrome) (collectively “Computer Information”) and potentially referring services such as a social media platform, hyperlink, or other internet location that referred visitors to our web Site. We occasionally analyze this data to determine where our users are referred from.
Oku Health, LLC. d/b/a Oku Acupuncture & Herbs does not collect your IP address for marketing purposes, however in the event of misuse of our web Site or pending litigation or issue with law enforcement we reserve the right to access your IP address or location.
How We Use Data We Collect
For the purposes of applicable data protection laws, Oku Health, LLC. d/b/a Oku Acupuncture & Herbs is the “Data Controller” of the Personal Information you provide and the Computer Information collected from your device. Oku Health, LLC. d/b/a Oku Acupuncture & Herbs processes the Personal Information and Computer Information received in accordance with this Privacy Policy.
The legal bases for the processing of Personal Information and Computer Information by Oku Health, LLC. d/b/a Oku Acupuncture & Herbs include enforcement of our agreements, or fulfillment of our obligations under our agreements, including:
- Providing you with products and services that you have requested
- Payment, billing, account management and administrative matters
- To send transactional messages pursuant to a given user’s purchases and subscriptions (including invoices and expiration/renewal notices)
- Customer support
- Oku Health, LLC. d/b/a Oku Acupuncture & Herbs’ legitimate business interests, including:
- Providing you with software and services that you have requested
- Identity verification and fraud prevention
- Analysis, troubleshooting and improvement of our web Site and services
- Customization of the web Site in accordance with stated user preferences
- Contacting you pursuant to your affirmative requests
- Sending you news, product announcements, special offers and other marketing communications, in compliance with applicable law
- Customer support
- To comply with applicable law, including:
- Responding to requests from law enforcement or governmental entities
- In connection with audits
- In connection with litigation
- To prevent fraud, security breaches, or piracy
Contact Forms
When you contact Oku Health, LLC. d/b/a Oku Acupuncture & Herbs using a form on the web Site, you provide a first name, last name, and email address for the purposes of responding to inquiries. This personal data will never be used for marketing purposes, nor will Oku Health, LLC. d/b/a Oku Acupuncture & Herbs ever distribute, sell, rent, commercially exploit or otherwise broadcast your personal information entered on a contact form.
“Cookies”
“Cookies” (which may be HTML files, Flash files, scripts, or other technology) are text files that help store user preferences and activity. Oku Health, LLC. d/b/a Oku Acupuncture & Herbs may place cookies on your computer or other device when you visit the web Site. These cookies contain information about your user preferences and your experience with this web Site necessary for the propagation of content and the navigation of this web Site and its online storefront. Oku Health, LLC. d/b/a Oku Acupuncture & Herbs uses cookies to help tailor and customize the web Site for its users, to allow users to leave and return without logging in every time, and to enable users to use shopping carts and other e-commerce features. The use of cookies is an industry standard; many web Sites use them. Please note that many sections of the web Site require cookies to function properly; disabling them may limit the functioning of the web Site for you.
If you do not wish to receive cookies, or want to be notified when they are placed, you may set your web browser to do so if your browser so permits. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. You may consult your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools.
Newsletters
You have the opportunity to provide your email address to Oku Health, LLC. d/b/a Oku Acupuncture & Herbs in order to receive communications such as announcements of new products and services, updates to the web Site, and special offers. These email communications are sent in accordance with applicable laws, and where your consent is required by law, we will obtain your permission before sending any such communication. Your consent may be withdrawn at any time. All such messages will feature unsubscribe links in the footer.
Oku Health, LLC. d/b/a Oku Acupuncture & Herbs may feature third party advertisements on the web Site, and occasionally include marketing communications on behalf of third parties in our newsletters. Third party advertisements and third party marketing may include events, workshops, speaking engagements, and products of colleagues, students, affiliated companies, and educational institutions that Oku Health, LLC. d/b/a Oku Acupuncture & Herbs maintains a relationship with and pertain to Chinese medicine. Oku Health, LLC. d/b/a Oku Acupuncture & Herbs will never distribute, sell, rent, commercially exploit or otherwise broadcast your personal information obtained for the purposes of a newsletter to those third parties.
Disclosure of Information
Oku Health, LLC. d/b/a Oku Acupuncture & Herbs may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to (a) protect the rights, safety, or property of Oku Health, LLC. d/b/a Oku Acupuncture & Herbs or others and (b) comply with legal processes or regulatory requirements. We may also transfer your information to any affiliated business, and in the event of a merger or acquisition or asset sale, your information may be disclosed to the acquiring entity. Without your express approval, however, Oku Health, LLC. d/b/a Oku Acupuncture & Herbs will not distribute, sell, rent, commercially exploit or otherwise broadcast your personal information, although we may collect and/or provide aggregate statistics about our web Site, products, services, and users to other parties.
Disclosure of Information to Service Providers
Oku Health, LLC. d/b/a Oku Acupuncture & Herbs uses several third party providers, listed below (herein referred to as the “Provider”), to provide this web Site. Oku Health, LLC. d/b/a Oku Acupuncture & Herbs may disclose information to these service providers in order to provide our web Site and services to you. Our agreements with these service providers prohibit them from using the information. Oku Health, LLC. d/b/a Oku Acupuncture & Herbs provides to them for no purpose other than providing the web Site and the products and services featured therein, and require them to keep that information confidential. We encourage you to review the privacy polices and information collection practices of our service providers.
- Squarespace
- Google Analytics
- Youtube
- Vimeo
- Constant Contact
Security and Additional Privacy
Security
Keeping your information secure is of great concern to us. We exercise care in facilitating the transmission of information between your device or computer and our web Site (or the third party servers that operate and store information for the Provider). Any personally identifiable information collected by the Provider is stored in operating environments that are not available to the public. While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be 100% secure.
Child Online Privacy Protection Act
This web Site is not for or directed towards children. While this web Site is not intended for anyone under the age of 18, we do not intend to and will not knowingly collect any personal information from children under the age of 13. Children under the age of 13 are prohibited from using this web Site. If we learn that we have collected information from a child under the age of 13, we will remove that information immediately and delete it from our servers (subject to applicable law and this Privacy Policy). If you believe content from a child under the age of 13 has been posted to this web Site, please notify us by contacting us at info@okuhealth.com.
California Privacy Rights and Do Not Track Notice
California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to info@okuhealth.com or write to us at:
Oku Health, LLC. d/b/a Oku Acupuncture & Herbs
N220 3939 S Bond Ave., Portland, OR 97239
Your Data Rights
Accessing, Updating, or Deleting User Content and Your Personal Information
You can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product related services to you.
You may access, update, or delete your personal information by contacting us at info@okuhealth.com. We will make every effort possible to resolve requests to correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical.
GDPR Rights
Oku Health, LLC. d/b/a Oku Acupuncture & Herbs permits residents of the European Union to use this web Site, including purchase its products and use its services. Therefore, it is the intent of Oku Health, LLC. d/b/a Oku Acupuncture & Herbs to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information.
Revised: February 22, 2022
Oku Health, LLC. d/b/a Oku Acupuncture & Herbs
N220 3939 S Bond Ave.,
Portland, Oregon 97239
info@okuhealth.com